Managed IT
Proactive monitoring, patching, help desk, asset hygiene.
Learn more →Managed IT, Cybersecurity, and Cloud Solutions for Texas Businesses
Root Managed Services helps Texas organizations simplify technology, strengthen security, and ensure business continuity.
MDR online • EDR tuned • SIEM rules ↗︎ • Backups verified • Uptime target 99.95%
Recent detections
What we run for you
Cloud
Azure/AWS/M365 governance, secure migrations, cost control.
Learn more →Pen Testing
Red/Blue/Purple testing mapped to MITRE ATT&CK. Authorized only.
Learn more →Cybersecurity
Detections engineering, SIEM use cases, EDR tuning.
Learn more →Backup & DR
Immutable backups, tested restore, clear RTO/RPO, runbooks.
Learn more →Network
Resilient segmentation, least privilege, high-uptime links.
Learn more →Web Hosting
Fast, secure hosting with SSL, WAF, updates, and backups.
Learn more →App Development
Modern apps, API-first, CI/CD, observability built-in.
Learn more →All security testing activities require written authorization. We never run real exploits on production systems without explicit approval.
Attack & Defend: choose your lens
Data Protection
Data Backups & Disaster Recovery
Backups are table stakes; recoverability is the win. We practice the 3-2-1(+1) rule: 3 copies, 2 media types, 1 offsite, +1 immutable.
Why backups fail
- Silent failures and untested restores
- Backups stored in same blast radius
- RPO/RTO not aligned to business impact
- Human-driven runbooks without guardrails
Our approach
- Immutable + MFA-protected backup vaults
- Automated daily verification & quarterly fire-drills
- Application-aware backups (SQL, M365, SaaS)
- Segmented recovery networks & staged cutover
Business outcomes
- Confident restores under pressure
- Transparent dashboards + alerts
- Clear RTO/RPO SLAs by workload
- Lower cyber insurance premiums
Service Tiers
| Tier | Use case | RPO | RTO |
|---|---|---|---|
| III | Critical ERP/EMR | ≤ 15 min | ≤ 1 hr |
| II | Most line-of-business | ≤ 4 hrs | ≤ 8 hrs |
| I | Archives & long-tail | 24 hrs | 24–48 hrs |
FAQ
Automated daily file-level checks and quarterly full workload drills with a post-mortem and updated runbooks.
Yes—Exchange, SharePoint, OneDrive, and Teams with granular restore and legal hold integration.
Immutable copies, air-gapped targets, and isolated recovery networks reduce blast radius and recovery time.
A virtual CIO provides part-time executive IT leadership—turning business goals into an IT roadmap, budget, and measurable outcomes.
Antivirus blocks known malware; EDR adds behavior analytics and response (isolation, rollback) to stop modern attacks and speed investigation.
Elastic capacity, lower capex, built-in resilience, and faster deployment—paired with identity hardening, backup, and cost controls.
Organization rules for protecting data: access control, device usage, backup & DR, incident response, and compliance responsibilities.
Managed IT Services
We keep your endpoints, identities, and apps reliable: patches applied, assets known, issues solved fast.
Essentials
Foundational coverage for small teams
- Asset inventory & patching
- Secure baseline images
- 8×5 help desk
- MFA + SSO hygiene
Professional
Best value — adds security & 24/7
- 24/7 critical support
- EDR + DNS filtering
- Lifecycle management
- Vendor coordination
Elite
For regulated & multi-site orgs
- vCIO + quarterly roadmap
- SIEM use cases + reporting
- Tabletop exercises
- Compliance assistance
Web Hosting
Fast, managed hosting with security baked in: SSL, WAF, nightly backups, uptime SLAs, and emergency support.
- 80GB Data, 200GB Bandwidth, cPanel
- Application firewalls + bot mitigation
- Managed updates (core/plugins/themes)
- CDN Edge Caching with Cloudflare
| Feature | Included |
|---|---|
| Free SSL (auto-renew) | ✔ |
| Daily backups + 30 day retention | ✔ |
| WAF + DDoS shielding | ✔ |
| 24/7 critical paging | ✔ |
Proof we’re worth it
★
0
CSAT
⏱
0
First response
☁️
0
Uptime
📟
0
Critical support
Mini CTF: crack the cipher
Contact & Support
Root Managed Services
- Email: [email protected]
- Hours: Mon–Fri 8:00–6:00 CT (24/7 critical support)
- Service Area: Texas — Dallas-Fort Worth, Plano, Austin
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Need help now?
Critical incidents page an on-call engineer 24/7. Please include impact and contact info.
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