Managed IT
Proactive monitoring, patching, help desk, and asset hygiene across your fleet.
Learn more
SOC Active — All Systems Nominal
Managed IT,
Cybersecurity & Cloud
for Texas Businesses
Root Managed Services helps organizations simplify technology, strengthen security, and ensure business continuity — with 24/7 support from a team that treats your infrastructure like their own.
MDR online · EDR tuned · SIEM rules ↗ · Backups verified · Uptime 99.95%
New Service
AI Strategy Consultations for Business
Discover how AI agents, orchestration layers, and intelligent automation could transform your operations — improving efficiency, workflow, productivity, and overall output across your entire organization.
Starting at $300
·
2-Hour Consultation
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Uptime Guarantee
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Services
What We Run For You
End-to-end managed IT, cybersecurity, cloud, and infrastructure — so your team can focus on growing the business.
Cybersecurity
Detections engineering, SIEM use cases, EDR tuning, and incident readiness.
Learn moreCloud
Azure/AWS/M365 governance, secure migrations, and cost control.
Learn moreBackup & DR
Immutable backups, tested restore, clear RTO/RPO, and documented runbooks.
Learn moreNetwork
Resilient segmentation, least privilege, SD-WAN, and high-uptime links.
Learn morePen Testing
Red/Blue/Purple testing mapped to MITRE ATT&CK. Authorized only.
Learn moreWeb Hosting
Fast, secure hosting with SSL, WAF, updates, and nightly backups.
Learn moreApp Development
Modern apps, API-first, CI/CD, and observability built-in.
Learn moreAll security testing activities require written authorization. We never run real exploits on production systems without explicit approval.
Live Feed
Recent Detections
Real-time activity from our Security Operations Center — continuously monitoring, detecting, and responding.
Solutions
Data Protection & Disaster Recovery
Backups are table stakes — recoverability is the win. We practice the 3-2-1(+1) rule: 3 copies, 2 media types, 1 offsite, +1 immutable.
Why Backups Fail
- Silent failures and untested restores
- Backups stored in same blast radius
- RPO/RTO not aligned to business impact
- Human-driven runbooks without guardrails
Our Approach
- Immutable + MFA-protected backup vaults
- Automated daily verification & quarterly fire-drills
- Application-aware backups (SQL, M365, SaaS)
- Segmented recovery networks & staged cutover
Business Outcomes
- Confident restores under pressure
- Transparent dashboards + alerts
- Clear RTO/RPO SLAs by workload
- Lower cyber insurance premiums
Recovery Tiers
| Tier | Use Case | RPO | RTO |
|---|---|---|---|
| III | Critical ERP / EMR | ≤ 15 min | ≤ 1 hr |
| II | Most line-of-business | ≤ 4 hrs | ≤ 8 hrs |
| I | Archives & long-tail | 24 hrs | 24–48 hrs |
Frequently Asked
Automated daily file-level checks and quarterly full workload drills with a post-mortem and updated runbooks.
Yes — Exchange, SharePoint, OneDrive, and Teams with granular restore and legal hold integration.
Immutable copies, air-gapped targets, and isolated recovery networks reduce blast radius and recovery time.
A virtual CIO provides part-time executive IT leadership — turning business goals into an IT roadmap, budget, and measurable outcomes.
Antivirus blocks known malware; EDR adds behavior analytics and response (isolation, rollback) to stop modern attacks and speed investigation.
Elastic capacity, lower capex, built-in resilience, and faster deployment — paired with identity hardening, backup, and cost controls.
Organization rules for protecting data: access control, device usage, backup & DR, incident response, and compliance responsibilities.
Plans
Managed IT Service Tiers
Predictable pricing, transparent scope. Choose the tier that fits — and grow from there.
Essentials
Foundational coverage for small teams
- Asset inventory & patching
- Secure baseline images
- 8×5 help desk
- MFA + SSO hygiene
Professional
Best value — adds security & 24/7
- 24/7 critical support
- EDR + DNS filtering
- Lifecycle management
- Vendor coordination
Elite
For regulated & multi-site orgs
- vCIO + quarterly roadmap
- SIEM use cases + reporting
- Tabletop exercises
- Compliance assistance
Hosting
Managed Web Hosting
Fast, managed hosting with security baked in: SSL, WAF, nightly backups, uptime SLAs, and emergency support.
What's Included
- 80 GB Data, 200 GB Bandwidth, cPanel
- Application firewalls + bot mitigation
- Managed updates (core / plugins / themes)
- CDN Edge Caching with Cloudflare
| Feature | Included |
|---|---|
| Free SSL (auto-renew) | ✓ |
| Daily backups + 30 day retention | ✓ |
| WAF + DDoS shielding | ✓ |
| 24/7 critical paging | ✓ |
Capabilities
Attack & Defend
Results
Proof We're Worth It
Measured outcomes — not promises.
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Challenge
Mini CTF: Crack the Cipher
Get in Touch
Contact & Support
Root Managed Services
- Email: [email protected]
- Hours: Mon–Fri 8:00–6:00 CT (24/7 critical)
- Service Area: Texas — Dallas-Fort Worth, Plano, Austin
Get Updates
Need Help Now?
Critical incidents page an on-call engineer 24/7. Include impact and contact info.