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Service scope

Backup and Disaster Recovery Planning

Root combines backup protection with workload recovery objectives and restore exercises. The service helps businesses determine which data is covered, what must return first and what evidence supports the recovery plan before a disruptive event tests it.

A recovery exercise starts with the work the business must resume

Consider an illustrative loss of a shared business application. Restoring its files may not restore authentication, database consistency, permissions or the network path employees use. If those dependencies are missing, a completed restore can still leave the business unable to work. A recovery plan must describe a usable service, not only a collection of protected files.

Translate business tolerance into recovery objectives

Recovery objectives guide design and testing; they are not automatic guarantees.
ObjectiveWhat it meansWhat to discuss
RPO: recovery point objective
The acceptable amount of data loss, expressed in time.
Which transactions or changes could be recreated, and what would that effort require?
RTO: recovery time objective
The target time for returning a workload to usable service.
Which business process must resume, which dependencies come first, and who validates it?

Prioritize applications and their dependencies

A successful backup job is only one part of recovery. The business also needs usable data, an environment to restore into, and people who know the sequence. Root combines backup protection with workload recovery objectives, documented runbooks, and restore exercises.

Work with application owners to define the recovery sequence. Identity, networking and storage may need to return before a business system can be validated. Different workloads can reasonably have different objectives. A reference archive and a live operational system should not inherit the same assumptions simply because their data lives on the same platform.

Protect copies and make coverage explicit

More than one recovery option

Root’s existing backup scope includes a 3-2-1+1 approach: three copies, two media, one offsite and an additional immutable copy. The design should explain where those copies are, which failure each addresses and who can access them.

Application-aware protection

The published scope includes Microsoft 365, SQL and SaaS protection subject to the engagement. Name the actual services and datasets. A subscription or a backup product label does not establish that every account, application or retained record is covered.

Protected administration

Immutable, MFA-protected backup vaults help protect recovery copies and administrative access. Document the recovery access process so the people responsible can use it during an incident without relying on a compromised or unavailable production dependency.

Turn restore testing into operational evidence

  1. Verify the routine work

    Root’s scope includes daily job verification. A failed, missing or unexpectedly small job needs investigation in context. Verification should reference the workload inventory so newly added data does not remain outside the monitored backup scope.

  2. Exercise complete workloads

    Quarterly full restore drills test more than job status. Define the workload, restore destination, recovery point, validation steps and business owner. Record observed recovery behavior and the dependencies that limited the result.

  3. Update the runbook

    Use the post-mortem to improve the sequence, communication plan and assumptions. Assign unresolved findings. A restore exercise creates value when the next recovery attempt benefits from what was learned, rather than repeating the same undocumented workaround.

Plan recovery alongside cloud and server changes

Root’s existing service includes daily job verification and quarterly full restore drills with post-mortems. Immutable and offsite copies help protect recovery options, while an exercise checks the practical steps and communication plan. Bring a workload list, current backup coverage, retention needs, and the order in which systems should return. Final recovery targets belong in the agreed scope.

A migration, new dataset or change in application ownership can invalidate an earlier coverage assumption. Link the recovery inventory to cloud and virtualization projects and server administration. Confirm protection and restoration requirements before retiring the previous environment or changing retention arrangements.

Separate incident containment from restoration

During a security event, restoring data immediately may recreate the original exposure. Coordinate recovery decisions with the cybersecurity response process and the people authorized to validate a clean operating environment. Monitoring and NOC can help observe recovery infrastructure and the systems returning to service. The plan should identify when the business can resume work and how outstanding uncertainty is communicated.

Prepare for a recovery review

  • List critical applications, owners, data sources and the operational process each supports.
  • Describe current copies, retention settings, offsite arrangements and the most recent restore evidence.
  • Record the maximum tolerable interruption and data-loss discussions per workload.
  • Identify required identity, storage, network, licensing and vendor dependencies.
  • Bring known gaps or failed tests; those are useful inputs for prioritization, not reasons to omit a workload.

Recovery questions that need precise answers

Which data sources are included?

The existing scope includes application-aware protection for Microsoft 365, SQL, and SaaS, subject to the environment and agreement. Inventory the specific services and datasets before assuming an account or application is covered.

Do immutable backups guarantee a recovery time?

No. Immutability protects copies against alteration; restoration still depends on data volume, available infrastructure, application dependencies, and the incident. Set objectives and test them rather than treating storage protection as a time guarantee.

How do retention and recovery objectives differ?

Retention determines how long data or recovery points remain available. RPO and RTO describe tolerable loss and restoration targets. A long retention period does not guarantee a recent usable recovery point or a fast return to service.

Who should validate a restored application?

An appropriate technical owner should check the platform, and a business owner should confirm the application supports the intended work. Agree on those checks before the exercise so successful file access is not confused with complete operational recovery.

Define what recovery must accomplish for your business

Share the application you would need first after an interruption. We can work through its data, dependencies and current restore evidence to frame a useful review.